Our managing partner, Laurenz Koehler, is featured in a new series on Channel NewsAsia, Ahead of Their Time.
Enable or Die
Marketing is so last millennium
A GPS for customer centricity
Correct positioning
What job are you trusted to do?
New brands need to get the balance right
My big fat tracking problem
Needs-based segmentation
Winning back estranged customers
What are you trusted for?
Trust is multi-faceted creature. A strength in one area doesn’t necessarily result in a person or a brand being trusted in other areas. Most people and brands are trusted for certain things, like the competence to do a certain job, or having a great vision, or delivering an excellent and reliable personal benefit.
Do you know where you’re headed… and does your customer?
Vision is a key driver of trust. It provides customers of a Company with the reassurance that both they and the brand are walking along the same path, and heading in the same direction. Vision isn’t a statement of corporate objectives, it is more about the principles and ethos of a Company. The things it is committed to, and what it believes in.